Got a Question? We’ve got answers.
Frequently Asked Questions
Are the destinations safe for travelers?
Yes. We prioritize your safety and only offer tours to destinations that are considered safe for travelers. We work closely work with travel advisories to stay informed about any changes in security
Is travel insurance included or recommended?
Travel insurance is not included in our tour packages, but it is highly recommended. It provides coverage for unexpected events such as trip cancellations, medical emergencies, and lost luggage
What happens if I cancel my trip?
Cancellation policies vary based on the specific package booked. Generally, cancellations made within a certain period before the trip may incur partial or full charges. We advise reviewing our Cancellation Policy or contacting our team for exact details before booking.
What documents do I need to travel?
A valid passport is required for all international travel. Depending on your nationality and destination, you may also need a visa. Some countries may require proof of yellow fever vaccination. We recommend checking entry requirements for each country well in advance.
Is there Wi-Fi or network coverage at the destinations?
Most major hotels, camps and safari lodges offer Wi-Fi and mobile network coverage. However, coverage may be limited or unavailable in remote areas like deep safari regions or national parks. We advise informing loved ones before departure if you’ll be out of range.
Is there Wi-Fi or network coverage at the destinations?
Most major hotels, camps and safari lodges offer Wi-Fi and mobile network coverage. However, coverage may be limited or unavailable in remote areas like deep safari regions or national parks. We advise informing loved ones before departure if you’ll be out of range.
Is there Wi-Fi or network coverage at the destinations?
Most major hotels, camps and safari lodges offer Wi-Fi and mobile network coverage. However, coverage may be limited or unavailable in remote areas like deep safari regions or national parks. We advise informing loved ones before departure if you’ll be out of range.
What should I pack for a trip to Kenya?
We recommend packing: • Light, breathable clothing for daytime • Warm layers for early morning game drives • Comfortable walking shoes • Sunscreen, hat, sunglasses, insect repellent • A good camera/binoculars for safaris and adventure • Personal medication and travel-size toiletries • Don't forget your travel documents and chargers!
Are there any health measures I should take before traveling?
Yes. It is advisable to consult a travel health clinic before your trip. Recommended measures may include: • Yellow fever vaccination • Malaria prophylaxis • Routine immunizations (like Hepatitis A/B, Typhoid) • Carry any personal medications and basic first aid supplies
How can I book a hot air balloon safari in Maasai Mara?
You can book a hot air balloon safari directly through STEJOS TOURS AND TRAVEL as part of your Maasai Mara itinerary. It’s best to book early, as spots are limited and fill up quickly—especially during the peak season (July–October).
What does it mean when it’s "Per Person Sharing"?
"Per Person Sharing" means the cost is calculated per individual based on two or more people sharing a room or tent. Solo travelers may incur a single supplement if not sharing accommodation.
When does the Great Migration happen and what is it?
The Great Migration is a spectacular wildlife event where over 1.5 million wildebeest, along with zebras and gazelles, move between Tanzania’s Serengeti and Kenya’s Maasai Mara in search of greener pastures. The best time to witness the migration in Kenya is from July to October, especially the dramatic Mara River crossings.
What are the must-do destinations when I am in Kenya?
• Maasai Mara – for safari and the Great MigratioN • Lake Nakuru – for flamingos and rhinos • Amboseli National Park – stunning views of Mt. Kilimanjaro • Diani Beach – pristine coastal experience • Nairobi National Park – wildlife close to the capital • Mount Kenya – for hiking and adventure • Tsavo East & West National Parks – Massive wilderness areas known for red elephants, big cats, and dramatic landscapes. -Mzima Springs – Crystal clear springs with hippos and crocodiles (Tsavo West). • Watamu Watamu Marine National Park – Great for snorkeling, diving, and coral viewing. Mida Creek – Stunning mangrove ecosystem, great for kayaking and birdwatching. Gede Ruins – Ancient Swahili-Arabic town ruins dating back to the 12th century • North coast(Mombasa) Main Attractions: Fort Jesus – Historic fort built by the Portuguese in the 16th century. Old Town – Narrow streets, Swahili architecture, spice markets. Beaches (Nyali, Bamburi) – White sands, vibrant beach resorts. Mombasa Marine Park – Ideal for snorkeling, scuba diving, and boat rides. • Lamu Main Attractions: Lamu Old Town – Preserved Swahili architecture, rich cultural heritage. Lamu Museum & Fort – Deep dive into Swahili and Islamic history. Shela Beach – Quiet, pristine stretch of beach with dunes. Donkey Rides & Dhow Cruises – Unique and traditional transport modes. • Malindi Main Attractions: Vasco da Gama Pillar – Historical monument from the age of exploration. Malindi Marine National Park – Snorkeling and diving paradise. Arabuko Sokoke Forest – Birdwatcher’s heaven and home to rare species. Hell’s Kitchen (Marafa Depression) – Mini Grand Canyon with colorful eroded cliffs. • Kilifi Main Attractions: Kilifi Creek – Great for sailing, kayaking, and sunset dhow rides. Bofa Beach – Less crowded, beautiful stretch of beach. Ruins of Mnarani – 14th-century Swahili ruins with baobab trees and history. Local Art & Cuisine – Great coastal dishes and growing creative community.
